We'll explain our current business and ordering
policies on this page.
Shipping and Handling
Returns

We attempt to ship your order as soon as we
complete it.
We offer the following shipping methods:

All UPS services
All USPS services

You are required to send us the model that
you want built or pay us extra for purchasing
the model. In the cost for supplies shipping
is included. So please tell us how you want it
shipped. We are not responsible for
breakage during delivery, however the
shipper is, so if you think it is reparable
please send it back and we will do our best
to repair it at no cost.
Customers often ask what our return policy is.
We aim for complete customer satisfaction. If you
are not completely happy with your purchase, we
want to hear about it. Let us know if something is
wrong and we will do what we can to make it right.
Money Policy

Our money policy is if we do a flat rate then you
send along with the model a check for 50% of the
total cost, and then when we are done before we
ship out the model send us the other 50% and
then we will ship the model to you. You could also
send us along with the model the total amount
and then we will ship you the model when we are
done.
If you choose to pay us by the hour then along with
the model send us the check for the supplies and
then when we are done  then we will tell you how
much the labor cost. Then you'd send us the
check for the labor and we'd send you the model.
How we come up with
the cost

For the cost you have the choice of either a
flat rate or by the hour. If you choose a flat
rate then in order to come up with the cost we
will take the cost of supplies (paint etc.) then
take a percentage of the supplies (200%) for
labor.
Ex. Total paint and shipping will cost $50.00
take 200% of that which is $100.00 for labor
and add them together which will be
$150.00, however it is more complicated
than that but this is a simpler version.

If you chose by the hour then in order to come
up with the cost we will take the cost of
supplies (paint etc.) then we calculate the
hours we spent on the model and multiply
that by the wage then add that to the supplies.

Ex. Total paint and shipping will cost $50.00
then we work for 10 hours at $5.00 an hour
that equals $50.00 plus supplies will come
to $100.00, however it is more complicated
than that but this is a simpler version.
Services
We will do standard paint jobs as well as custom.
Some paint jobs that we offer are: Aztec paneling,
instructional paint, solid paint, weathering, hull
damage, picture painting(paint scheme from a
photo), and many others. We will also do battle
damage (ex. Part of the hull is gone and the decks
are showing, as well as pipes, wires and possibly
furniture and people) we also do scrape battle
damage. We will also do interior parts and/or
accessories ex. A Defiant Shuttle bay for the Defiant.
We will also do lighting to the amount that you
specify. We can also do remote activation
(depending on the model) which means if you
choose to have the model lit them you can take a
remote and press a button and the strobes may go
on or something to that degree. In addition we also
offer scratch building services if a picture of at least
3 views is supplied.
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https://shamiro.ch/


Our Policies