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| We'll explain our current business and ordering policies on this page. |
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| Click here to see more detailed services |
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| Shipping and Handling |
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| Returns |
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We attempt to ship your order as soon as we complete it. We offer the following shipping methods: All UPS services All USPS services You are required to send us the model that you want built or pay us extra for purchasing the model. In the cost for supplies shipping is included. So please tell us how you want it shipped. We are not responsible for breakage during delivery, however the shipper is, so if you think it is reparable please send it back and we will do our best to repair it at no cost. |
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| Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. |
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| Money Policy |
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Our money policy is if we do a flat rate then you send along with the model a check for 50% of the total cost, and then when we are done before we ship out the model send us the other 50% and then we will ship the model to you. You could also send us along with the model the total amount and then we will ship you the model when we are done. If you choose to pay us by the hour then along with the model send us the check for the supplies and then when we are done then we will tell you how much the labor cost. Then you'd send us the check for the labor and we'd send you the model. |
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| How we come up with the cost |
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For the cost you have the choice of either a flat rate or by the hour. If you choose a flat rate then in order to come up with the cost we will take the cost of supplies (paint etc.) then take a percentage of the supplies (200%) for labor. Ex. Total paint and shipping will cost $50.00 take 200% of that which is $100.00 for labor and add them together which will be $150.00, however it is more complicated than that but this is a simpler version. If you chose by the hour then in order to come up with the cost we will take the cost of supplies (paint etc.) then we calculate the hours we spent on the model and multiply that by the wage then add that to the supplies. Ex. Total paint and shipping will cost $50.00 then we work for 10 hours at $5.00 an hour that equals $50.00 plus supplies will come to $100.00, however it is more complicated than that but this is a simpler version. |
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| Services |
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| We will do standard paint jobs as well as custom. Some paint jobs that we offer are: Aztec paneling, instructional paint, solid paint, weathering, hull damage, picture painting(paint scheme from a photo), and many others. We will also do battle damage (ex. Part of the hull is gone and the decks are showing, as well as pipes, wires and possibly furniture and people) we also do scrape battle damage. We will also do interior parts and/or accessories ex. A Defiant Shuttle bay for the Defiant. We will also do lighting to the amount that you specify. We can also do remote activation (depending on the model) which means if you choose to have the model lit them you can take a remote and press a button and the strobes may go on or something to that degree. In addition we also offer scratch building services if a picture of at least 3 views is supplied. |
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| Click here to see more detailed services |
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